Invicta
Invicta Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Invicta has 2.1 star rating based on 70 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice design, Good looking watch, Nice heavy watches.
Cons: Customer service, No customer service, Dont stand behind defective products.Recent recommendations regarding this business are as follows: "Look at everything closely and send back right away Calling doesn't Help.", "Figure it out on your own.", "There are better companies and better watches to choose from.", "But something else. To shiny and no depth", "Make sure delivery address is correct before purchasing from Invicta.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Invicta has 2.1 star rating based on 70 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice design, Good looking watch, Nice heavy watches.
Cons: Customer service, No customer service, Dont stand behind defective products.Recent recommendations regarding this business are as follows: "Look at everything closely and send back right away Calling doesn't Help.", "Figure it out on your own.", "There are better companies and better watches to choose from.", "But something else. To shiny and no depth", "Make sure delivery address is correct before purchasing from Invicta.".
Most users ask Invicta for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Santa Ana, CaliforniaReceived New Damaged Watch SHOP HQ
User's recommendation: Look at everything closely and send back right away Calling doesn't Help.
Unused watch has #9 triangle dislodged from watch face.
- Nice
Preferred solution: Replace or repair I canβt use the watch as is. The money I lost is the price that I paid.
User's recommendation: Figure it out on your own.
Lacklustre service.
User's recommendation: There are better companies and better watches to choose from.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Queens, New YorkMe gusta la compaΓ±Γa y los productos pero la entrega con ups es una porquerΓa
Broken merchandise
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Verified ReviewerPissed store lying
After being a loyal customer since 2018, 3 of
my 7 watches are falling apart. I took one in for a battery, a Hydromax, and the store rep told me we cant pressure test the watch.
The machine has been broken for a while.
I then asked ok, if no pressure test and the watch leaks, its on Invicta. Of course no they said. The manager tells me we never have done that at this store, you need to go to NY.
I then produce my receipt for a lifetime battery replacement plan. That doesn't work anymore, it will be $35.
I called 2 other stores in neighboring MD and they will honor everything.
DE needs people and training.
Bad management, not just at the store,
But whoever trained DE.
Stay away.
My Venom hands are falling off, and my Rally has quit completely. 3 and 5
Years old respectively.
I am in the process of selling all of my Invicta except for my 2 automatics
- Pretty
- Quality
Preferred solution: Apology
User's recommendation: But something else. To shiny and no depth
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisResolved: My deliveries went to wrong address.
Company resolved the issue.
User's recommendation: Make sure delivery address is correct before purchasing from Invicta.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Central, Central And Western DistrictRefund isuues and complaint re customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- Designs are amazing
- Some watches are too heavy
Preferred solution: Full refund
User's recommendation: Great price and designs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kuala Lumpur, Kuala Lumpur100756**** not delivered
Preferred solution: Deliver product or service ordered
User's recommendation: 100756****
100756**** not delivered
User's recommendation: Invicta, This is way out of hand. First you shipped the order to San Fransico instead of Frisco, Texas. Then you told me you would be creating a new invoice to ship it to: Then you tried to ship it to an address taht does not exist: 17818 Sunflower Way Frisco, Texas, 75033 United States What is going on? I have not received order# 100756****. Joseph McGinnis 18777 Midway rd #412 Dallas Texas 75287 But it still has not arrived. Please contact me with an update. Joseph McGinnis Jm668w@***.net 469389****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBuyer should beware
- Great watches in general
- And really atrocious customer service
- Garbage arm bands
Preferred solution: 2 silly rubber band loops for the watchband
User's recommendation: No, that while you are purchasing a great watch, it comes with a really *** customer service
Status of an order
User's recommendation: Do not use Affirm for payment
Been on the phone for over an hour trying to make a request to order two watches
User's recommendation: Product is outstanding phone system to order leaves a lot to be desired and can discourage a lot of potential customers.
314-610-****
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWatch was broke on arrival
- Looks good
- I believe craftsmanship sucks
- Bad customer service
Preferred solution: Let the company propose a solution
User's recommendation: Don't buy from this company
About
The Invicta Watch Group is a large manufacturer and distributor of , United States of America. Invicta offers a broad range of watches. There are more than 30 diverse collections. The company accepts returns for a full refund within 14 calendar days of purchase. To receive a refund, buyers must return an item in its original, undamaged condition, with the original box, warranty, and paperwork. nvicta Customer Service Team is available by phone and by fax Monday β Friday from 9 a.m. to 5 p.m. EST. T
Invicta is ranked 211 out of 1476 in Jewelry and Accessories category
USA, Canada
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Donβt buy them!!!!!!! Youβll regret it.